Measuring ALL the Software not just what the Business Uses

Function Point Analysis (FPA) is used by organisations worldwide as one of the measures used to establish the baseline size of their software assets in outsourcing contracts. This paper introduces new techniques, which enable all the functionality delivered and worked on by the supplier to be included in the productivity performance monitoring of these contracts. Typically only the business applications layer can be measured using FPA. The infrastructure software e.g. Utilities, device drivers and gateway applications, are usually overlooked because FPA is not designed to, nor easily adapted to, measuring internal layers of functions not delivered to the business user. This new Full Function Point Technique, developed by the University of Quebec in Montreal and SELAM, is a refinement of the FPA technique. It is no longer limited to only measuring MIS type applications but was specifically designed to meet the needs of organisations that build and support infrastructure applications, real-time and embedded software.